8.1 Tether+

Tether offers a premium subscription service called "Tether+" that provides access to premium features. Subscriptions are available on a monthly or annual basis and are subject to the terms and conditions of the applicable app store (Apple App Store or Google Play).

8.2 Biling and Renewal

- Subscriptions are billed through your app store account (Apple ID or Google Play account)
- Subscriptions automatically renew unless auto-renewal is turned off (If applicable) at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel your subscriptions in your app store account settings or the app settings

8.3 Free Trial

New users may be eligible for a free trial of Tether+. The free trial period is specified at the time of sign-up. At the end of the free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

8.4 Refunds and Cancellations

Subscription management is handled by Apple App Store and Google Play. We do not process payments directly and do not have access to your payment information.

- Refunds: All refund requests must be made through the Apple App Store or Google Play, subject to their refund policies. Tether does not provide refunds directly.
- Cancellation: You may cancel your subscription at any time through your app store account settings. Cancellation takes effect at the end of the current billing period.
- No Refunds After Cancellation: Once a subscription period has ended, no refunds are provided for the unused portion of that period, except as required by law or by the app store policies.
- Grace Periods: If your payment fails, your subscription may enter a grace period as determined by Tethers’ configuration in the app store. During this time, you may retain access to premium features. If payment is not resolved, your subscription will be cancelled.

8.5 Price Changes

We may change subscription prices from time to time. Price changes will take effect at the start of the next subscription period following notice to you. Your continued use of the Service after the price change constitutes acceptance of the new price.

8.6 Family Sharing of Subscriptions

Tether+ subscriptions are associated with the family creator's account. The family creator's subscription covers all family members up to the maximum family size. If the family creator's subscription lapses, premium features may be restricted for all family members.

9.1 Third-Party Services

The Service integrates with and relies on third-party services, including but not limited to:

- Apple Inc. (App Store and Sign in with Apple): iOS app distribution, in-app purchase processing, subscription management, and authentication. Your use of the App Store and Sign in with Apple is governed by Apple's terms and privacy policy.
- Google LLC (Google Play): Android app distribution, in-app purchase processing, and subscription management. Your use of Google Play is governed by Google's terms and privacy policy.
- Google LLC (Firebase): Tether's backend infrastructure is built on Firebase, operated by Google LLC. Firebase services in use include Firebase Authentication (account creation and login session management), Cloud Firestore (storage of user data, family records, and app content), Firebase Cloud Functions (server-side logic and automated tasks), and Firebase Cloud Messaging (push notification delivery). Your data is stored on Google's servers and subject to Google's data processing terms.
- RevenueCat: Subscription management and entitlement tracking. RevenueCat receives subscription status information from the app stores to manage your access to premium features. RevenueCat does not process payments and does not have access to your payment information.
- Expo: App development platform and push notification relay service. Expo's push notification infrastructure relays notifications to Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM) for delivery to your device.
- SendGrid (Twilio Inc): Email delivery service used to send family invitations initiated within the app. Your email address is transmitted to SendGrid solely for the purpose of delivering invitations you or a family member sends. SendGrid does not have access to any other personal information stored in Tether.
- Aptabase: Privacy-first analytics service used to measure app usage, feature interactions, screen visits, and app performance. Aptabase receives only anonymised event data and does not process your name, email address, phone number, family content, photos, pulse entries, travel records, or precise location data. Analytics collection is controlled by the in-app Analytics toggle and is only enabled when you explicitly consent. Your use of Aptabase is governed by Aptabase's terms of service and privacy policy.‍

9.2 Third-Party Terms

Your use of third-party services is subject to the terms and conditions and privacy policies of those third parties. Tether is not responsible for:

- The availability, accuracy, or reliability of third-party services
- The content, products, or services offered by third parties
- Any damages or losses caused by third-party services
- Changes to third-party terms, pricing, or availability

9.3 No Endorsement

Integration with third-party services does not constitute an endorsement or recommendation of those services. You use third-party services at your own risk.

9.4 Disclaimers for Specific Integrations

- Apple: Tether is not responsible for Apple's billing practices, refund policies, App Store rules, or Sign in with Apple authentication services. All subscription and payment disputes on iOS must be directed to Apple directly.
- Google Play: Tether is not responsible for Google Play's billing practices, refund policies, or platform policies. All subscription and payment disputes on Android must be directed to Google directly.
- Firebase (Google LLC): Tether's user data, authentication sessions, and app content are stored and processed on Firebase infrastructure operated by Google LLC. Tether is not responsible for Firebase service interruptions, data processing delays, or Google infrastructure availability. Firebase's data handling is governed by Google's terms of service and privacy policy.
- RevenueCat: Tether is not responsible for errors or delays in subscription status reporting by RevenueCat. RevenueCat does not process payments. All subscription billing is processed exclusively by Apple App Store or Google Play.
- Expo: Tether is not responsible for push notification delivery failures or delays attributable to Expo's notification relay service, APNs, or Firebase Cloud Messaging.
- SendGrid (Twilio Inc.): Tether is not responsible for email delivery failures, delays, or errors attributable to SendGrid. Tether's use of SendGrid is limited to delivering in-app email invitations and does not extend to marketing or promotional communications.
- Aptabase: Tether is not responsible for Aptabase's analytics service availability, data processing delays, or reporting accuracy. Aptabase does not collect personal identifiers or family content; it only receives anonymised usage events generated while you use the Service. Analytics collection is governed by your in-app Analytics consent setting.

10.1 Data Location

Your data is stored on servers provided by Google Cloud Platform and Firebase, which operate infrastructure across multiple geographic regions. The primary storage location for Tether user data is determined by the Firebase project region configured at the time of deployment. We do not guarantee storage in any specific country or region. For details on Google's data centre locations, refer to Google's infrastructure documentation.

10.2 Data Transfers

When you use the Service, your personal information may be transferred to and processed in countries other than your country of residence, including the United States, where Google LLC's primary infrastructure operates. These transfers are conducted in accordance with applicable data protection laws. Where required, we rely on appropriate legal mechanisms for international transfers, including Google's standard contractual clauses, as described in our Privacy Policy.

10.3 Data Retention

We retain your data only for as long as necessary to provide the Service or as required by law. Specifically:

- Account data is retained for the duration your account remains active.
- Family and member data is retained while your account is active and you remain a member of a family group. Data associated with a deleted family is removed from active systems within 30 days.
- User-generated content (pulse check-ins, stream posts, events) is retained until you delete it or delete your account.
- Deleted content is removed from active systems within 30 days of deletion and from backup systems within 90 days.
- Push notification tokens are retained only while your account is active and are deleted upon account deletion.
- Some data may be retained longer where required by applicable law, regulation, or legitimate legal process.

10.4 Data Deletion

You may delete your account at any time through the app's account settings. Upon account deletion:

- Your personal information and user-generated content will be deleted from active systems within 30 days.
- Residual copies in backup systems will be purged within 90 days.
- Data shared with other family members (such as pulse check-ins visible to your family) may remain visible to those members until their own data is refreshed or deleted.
- Certain data may be retained where required by applicable law.

To request deletion of your data independently of account deletion, contact us at dpo@tetherfamily.com.

11.1 Force Majeure

Tether is not liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to:

- Acts of God (earthquakes, floods, fires, storms)
- War, terrorism, riots, civil commotion, or strikes
- Government actions, embargoes, or blockades
- Epidemics, pandemics, or public health emergencies
- Internet or telecommunications failures
- Cyberattacks, hacking, or security breaches
- Third-party service failures (Firebase, app stores, internet providers)

In the event of a force majeure, Tether's obligations will be suspended for the duration of the event, and Tether will not be liable for any resulting damages or losses.

11.2 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TETHER DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
- WARRANTIES ABOUT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION
- WARRANTIES REGARDING THIRD-PARTY SERVICES OR CONTENT

YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TETHER DOES NOT GUARANTEE THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

11.3 Content Disclaimers

Tether does not pre-screen, endorse, or control content posted by users. We do not guarantee the accuracy, integrity, or quality of user content. You may be exposed to content that is offensive, indecent, or objectionable. You use the Service at your own risk.

12.1 EEA+/UK/Switzerland Users

If you are located in the EEA, the United Kingdom, or Switzerland, the following applies to you:

To the extent we have acted with the professional diligence that may reasonably be expected of us, we will not be liable for any loss or damage unless it: (1) is caused by our breach of these Terms; or (2) was reasonably foreseeable at the time these Terms were entered into, meaning it was obvious that it would occur, or was known by you and us to be likely to occur.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

12.2 United States Users

If you are located in the United States, the following applies to you:

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TETHER, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

- LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL
- SERVICE INTERRUPTION OR COMPUTER DAMAGE
- COST OF SUBSTITUTE SERVICES
- EMOTIONAL DISTRESS OR PERSONAL INJURY
- DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICE
- DAMAGES ARISING FROM THIRD-PARTY SERVICES OR CONTENT
- DAMAGES ARISING FROM UNAUTHORISED ACCESS TO YOUR ACCOUNT OR DATA

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF TETHER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TETHER'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

- THE AMOUNT YOU PAID TETHER FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR
- ONE HUNDRED U.S. DOLLARS ($100)

12.3 Rest of World Users

If you are located outside the EEA+, the United Kingdom, Switzerland, and the United States, the following applies to you:

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TETHER AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF TETHER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TETHER'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TETHER FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR, IF YOU HAVE NOT PAID ANY AMOUNT, ONE HUNDRED U.S. DOLLARS ($100).

12.4 Jurisdiction Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

You agree to defend, indemnify, and hold harmless Tether, its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

- Your use of and access to the Service
- Your violation of these Terms
- Your violation of any third-party right, including privacy, publicity, or intellectual property rights
- Your violation of any applicable law or regulation
- Your Content or any content you submit, post, or transmit through the Service
- Any misrepresentation made by you
- Your negligence or wilful misconduct

This defence and indemnification obligation will survive these Terms and your use of the Service.

14.1 EEA+/UK/Switzerland Users

This Section 14.1 applies if you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland (collectively, "EEA+").

Governing Law. These Terms and any Disputes arising out of or relating to them or the Service are governed by the laws of the People's Republic of China, without regard to its conflict-of-laws principles. However, if you are acting as a consumer, any mandatory consumer protection laws of your country of residence that cannot be disclaimed will apply to the extent required by law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Dispute Resolution. If you are a consumer in the EEA+, you may bring Disputes in the courts of your country of residence. Any other Disputes under this Section 14.1 shall be submitted to the courts in Hangzhou, Zhejiang Province, China, which shall have non-exclusive jurisdiction.

Account Suspension and Termination Appeals. Notwithstanding Section 4.4, if we suspect you have violated these Terms, we will take reasonable, objective, and proportionate action. We may suspend or terminate your access if: (1) we reasonably and objectively determine that you have seriously or repeatedly violated these Terms; (2) we have objective reason to believe you are about to seriously violate these Terms; (3) we are required to do so by law; or (4) we reasonably and objectively believe it is necessary to do so in order to address a serious technical or security issue. If you believe our decision to suspend or terminate your access is wrong, you may appeal by writing to us at the address set out in Section 17. We will review our decision and respond.

14.2 United States Users

This Section 14.2 applies if you are located in the United States. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

14.2.1 Governing Law

These Terms and any Disputes arising out of or relating to them or the Service are governed by the substantive law of the U.S. state in which you reside, except that the arbitration clause in this Section 14.2 is governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. § 1 et seq., and the Consumer Arbitration Rules of the American Arbitration Association ("AAA"). The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2.2 Election of Arbitration

You and Tether agree that the sole and exclusive forum and remedy for any and all Disputes shall be final and binding arbitration, except as follows:

- Claims that are properly brought in small-claims court and remain within the jurisdictional and monetary limits of that court;
- Claims seeking solely injunctive relief (including public injunctive relief); and
- Claims that cannot be subject to mandatory arbitration as a matter of law.

If you bring a claim seeking both injunctive and non-injunctive relief, you and Tether will first submit the non-injunctive claims to arbitration under this Section 14.2. The arbitrator may not award injunctive relief unless the parties agree otherwise. Once the arbitration of the non-injunctive claims is concluded, you and/or Tether may seek injunctive relief in court to the extent permitted by law.

In this Section 14.2, "Dispute" means any past, present, or future claim, dispute, or controversy between you (or any person claiming through you or related to you) and Tether (or any person claiming through Tether or related to Tether) arising out of or relating to your use of (or inability to use) the Service, any purchase made through the Service, any advertising, promotion, or labelling by Tether, any interaction or communication between you and Tether, and/or these Terms or any activities or relationships that lead to or result from these Terms (including the validity or enforceability of this arbitration clause, except as set out below). It does not matter whether the claim is based in contract, tort, statute, common law, equity, or any other legal theory.

14.2.3 Federal Arbitration Act; Arbitrator's Powers

This arbitration clause is entered into in connection with a transaction involving interstate commerce and shall be governed by the FAA. The arbitrator shall apply the FAA and the applicable statute of limitations. The arbitrator may award any damages or other relief available under the substantive law of the state in which you reside, but may not award relief that is prohibited by this arbitration clause or by these Terms.

14.2.4 Opt-Out of Arbitration

You have the right to opt out of this arbitration clause by sending a written opt-out notice to legal@tetherfamily.com within forty-five (45) days of the date you first accept these Terms. Your opt-out notice must clearly state that you refuse to arbitrate; provide your name, address, email address, and telephone number; and be signed by you (a signature at the end of an email is sufficient). If you also wish to opt out of the class-action waiver in Section 14.2.10, your opt-out notice must clearly state that you refuse that waiver as well. If an opt-out notice is sent by a third party on your behalf, that third party must provide a notarised power of attorney authorising them to act on your behalf. No other method may be used to opt out.

If you opt out of arbitration, neither you nor Tether can compel the other to arbitrate. If you opt out of arbitration but not the class-action waiver, the class-action waiver will still apply to the fullest extent permitted by law. You may not opt out of the class-action waiver without also opting out of arbitration.

14.2.5 Mandatory Informal Dispute Resolution

Before either party initiates arbitration (or files a small-claims action), you and Tether agree to attempt to resolve the Dispute informally in good faith. The party initiating the claim must send a written notice to the other party ("Notice"). If you are initiating the claim, your Notice must be sent to legal@tetherfamily.com with the subject line "Dispute Notice" and must include: (1) your name; (2) your address; (3) the email address you use to communicate with us; (4) your username; (5) transaction confirmation or other information related to the complaint, if any; (6) the date of the transaction, if applicable; (7) a brief description of the nature of the complaint; and (8) the relief you seek (collectively, "Required Information"). If your Notice does not include all Required Information, the Notice is invalid, and you must resubmit it before commencing arbitration or any other legal proceeding. If Tether is initiating the claim, we will send you the same information.

The informal dispute-resolution conference is individual: a separate conference must be held each time a party files a claim, even if the same law firm or group of firms represents multiple users. Multiple individuals may not participate in the same conference unless all parties agree. You and Tether agree to attempt to resolve the Dispute within sixty (60) days after the Notice date, including by attending at least one informal conference by phone or video. Completion of this informal process is a condition precedent to arbitration or small-claims court.

Any dispute about whether the requirements of this Section 14.2.5 have been satisfied shall be decided by a court, not by the arbitrator or any administrator.

14.2.6 Arbitration Procedures

The party initiating arbitration must file with the AAA. If the AAA refuses or is unable to administer the arbitration for any reason, the arbitration shall be administered by the National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures and Mass Arbitration Supplementary Rules, as modified by this clause.

Unless the arbitrator determines that the fundamental fairness rights of a party would be prejudiced without an in-person hearing, any hearing shall be conducted online. The arbitration will be conducted in English. The arbitrator will be selected from the administrator's consumer-arbitration roster. If the parties cannot agree on an arbitrator within thirty-five (35) days after the arbitration notice is served, the administrator will appoint the arbitrator.

If an in-person hearing is held, it will take place in the United States county or federal district in which you reside, or at any other location agreed by the parties. Any of our employees, witnesses, or representatives who reside more than 150 miles from the hearing location may participate by telephone or video. Pre-hearing discovery will normally be limited to a reasonable exchange of non-privileged, confidential documents directly related to the transaction at issue and to your account records and communications between you and Tether. The arbitrator will decide any discovery disputes, and the arbitrator's decision will be final.

The arbitration will be confidential, and neither party may disclose the existence, content, or results of the arbitration except as required by law or to enforce an arbitration award.

14.2.7 Arbitration Fees

Each party will pay its own filing and administrative fees at the start of arbitration, unless the administrator's rules provide otherwise. If your total claim is less than $1,000, we will reimburse your filing fee upon written request and proof that the fee would cause financial hardship. If you can demonstrate that arbitration costs would be materially greater than court costs, we will pay the arbitrator's fees and costs that the arbitrator considers necessary to prevent arbitration from being more expensive than litigation. We will pay the arbitrator's fee for one full day of hearing. Any additional hearing days requested by a party will be paid by the requesting party unless otherwise required by law or agreed by us. Each party will bear its own attorneys', experts', and witnesses' fees and costs, unless a statute gives you or us the right to recover them.

14.2.8 Arbitration Award and Appeal

Within thirty (30) days after the arbitrator issues a final award, either party may appeal the award to a panel of three arbitrators selected under the administrator's rules. If an appeal is filed, the other party may file a cross-appeal within thirty (30) days after receiving the appeal notice. The panel will review all aspects of the original award. The appeal process and fees will be governed by this arbitration clause and the administrator's rules. Any unappealed award and any panel award, will be final and binding, and judgment may be entered in any court having jurisdiction.

14.2.9 Mass Arbitration

If twenty-five (25) or more individual claimants submit similar arbitration demands (i.e., asserting the same or similar facts or claims and seeking the same or substantially similar relief) and are represented by the same or coordinated counsel (a "Mass Filing"), the administrator will process the demands in batches of one hundred (100) demands each (or as close to one hundred as the number of demands permits). Each batch will be assigned one arbitrator, and each party will pay one set of filing and administrative fees per batch. The administrator may reduce any applicable fees, costs, or expenses at its discretion. Multiple batches may be arbitrated at the same time, but the award in one batch will have no precedential effect on a later batch.

You and Tether will cooperate with each other and the administrator in good faith to implement this mass-arbitration process and to minimise arbitration costs.

Any dispute about whether this mass-arbitration clause applies, or about how the mass-arbitration process should be conducted, will be decided by a court, not by an arbitrator or administrator. If this mass-arbitration clause is found invalid or unenforceable, or if the administrator refuses to implement it, then the entire arbitration clause in this Section 14.2 will be void, but the class-action waiver in Section 14.2.10 will continue to apply to the fullest extent permitted by law.

This mass-arbitration clause shall not be interpreted to increase the number of claims required to trigger the administrator's mass-arbitration rules or to authorise any form of class arbitration.

14.2.10 Class Action Waiver

YOU AND TETHER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. NO ARBITRATOR OR COURT MAY CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING, OR AWARD CLASS-WIDE RELIEF.

This class-action waiver does not prevent you from seeking public injunctive relief in court, but any such request does not waive your right to arbitrate your individual claims for damages.

If you file a lawsuit in court seeking public injunctive relief before completing the mandatory informal dispute-resolution process or arbitration, you waive any right to recover damages from Tether or its affiliates for any claims under these Terms.

No administrator or arbitrator has authority to waive, modify, or fail to enforce this class-action waiver. Any attempt to do so is invalid and unenforceable. Any challenge to the validity or enforceability of this class-action waiver must be decided by a court, not by an administrator or arbitrator.

If a court determines that this class-action waiver is invalid or unenforceable, any putative class, consolidated, or representative action must be brought in court, not in arbitration.

14.2.11 Severability and Survival of Arbitration Clause

This arbitration clause will survive the termination of these Terms. If any part of this arbitration clause (other than the mass-arbitration clause in Section 14.2.9 and the class-action waiver in Section 14.2.10) is found invalid or unenforceable, that part will be severed, and the remainder of this arbitration clause will remain in effect.

If a court finds that the mass-arbitration clause in Section 14.2.9 or the class-action waiver in Section 14.2.10 is invalid or unenforceable in whole or in part, then the entire arbitration clause in this Section 14.2 will be void, but the class-action waiver will continue to apply to the fullest extent permitted by law.

14.2.12 Jury Trial Waiver

To the fullest extent permitted by law, you and Tether waive the right to a jury trial.

14.2.13 Waiver of Right to Sue

To the fullest extent permitted by law, except as expressly provided in this Section 14.2, you and Tether agree to waive the right to sue in court regarding any Disputes covered by this arbitration clause.

14.2.14 Venue for Non-Arbitration Claims

For any claims that are not subject to arbitration under this Section 14.2 (such as claims properly brought in small-claims court or claims for injunctive relief), you agree to submit to the personal jurisdiction of the state and federal courts located in the United States county or federal district in which you reside, or in any other location agreed by the parties. You waive any objection to venue or inconvenient forum.

14.3 Rest of World Users

This Section 14.3 applies if you are located outside the EEA+, the United Kingdom, Switzerland, and the United States.

‍Governing Law. These Terms and any Disputes arising out of or relating to them or the Service are governed by the laws of the People's Republic of China, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

‍Place of Contracting. These Terms are deemed to have been entered into in Hangzhou, Zhejiang Province, China.

‍Dispute Resolution. Any Dispute arising out of or relating to these Terms or the Service will first be resolved through good-faith negotiation between you and Tether. If the Dispute cannot be resolved through negotiation within thirty (30) days, you agree that the Dispute shall be submitted to the exclusive jurisdiction of the courts located in Hangzhou, Zhejiang Province, China. You waive any objection to venue or inconvenient forum.

15.1 Right to Modify

Tether reserves the right to modify these Terms at any time. We will provide notice of material changes by:

- Posting the updated Terms in the app and on our website
- Sending an email to the address associated with your account
- Providing a prominent in-app notification

15.2 Acceptance of Changes

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and delete your account.

15.3 Review Responsibility

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of these Terms indicates when they were last revised. We may update these Terms at least every two weeks (fortnightly) in alignment with our app update cycle.

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Tether regarding the Service and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced by a valid provision that most closely matches the intent of the original.

16.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Tether's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. Tether may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

16.5 No Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights on any person or entity, except as expressly stated.

16.6 Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution provisions.

16.7 Export Control

You agree to comply with all applicable export control, sanctions, and import laws and regulations in your country of residence and any country in which you access or use the Service. You represent that your use of the Service does not violate any applicable trade sanctions or export control restrictions, including those of the jurisdictions in which you are located or from which you access the Service.

The Service is not intended for use in jurisdictions where its distribution or use would be prohibited by applicable law.

16.8 Apple-Specific Terms

If you downloaded the app from the Apple App Store, you acknowledge that:

- These Terms are between you and Tether only, and not with Apple
- Apple has no obligation to furnish any maintenance or support services
- Apple is not responsible for any product warranties, product claims, or third-party claims
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you

16.9 Google-Specific Terms

If you downloaded the app from Google Play, you acknowledge that:

- These Terms are between you and Tether only, and not with Google
- Google has no obligation to furnish any maintenance or support services
- Google is not responsible for any product warranties, product claims, or third-party claims

If you have any questions about these Terms, please contact us at:
‍Email: legal@tetherfamily.com

For general support, please contact:
‍Email: support@tetherfamily.com

For privacy-related inquiries, please contact:
‍Email: privacy@tetherfamily.com

For account and data-related inquiries, please contact:
Email: dpo@tetherfamily.com